ONLINE SCHEDULING FAQs
How do I get started?
Complete the Online Scheduling Sign-Up form and agree to the Online Scheduling Policy to create your online account. After receiving your Customer ID Number and password, you may access our Online Scheduling System.
What if I want to schedule more than one service with more than one service provider during the same appointment?
We always encourage our clients to select whichever service provider they would like to perform their services. Our Online Scheduling System allows you to schedule more than one service with more than one service provider.
What if I want to schedule appointments for family or group members?
Everyone in your family or group who has experienced a service at our salon can also establish an account to use our Online Scheduling System. For communication purposes and to prevent appointment mishaps, we require all appointments to be scheduled using the Customer ID Number of the client receiving the service.
What if I change my mind after I have scheduled the appointment?
If you need to change or cancel an appointment we would like the opportunity to personally assist you over the phone. Please call 302 658-0842 to speak with a Service Coordinator. 50% of the total costs of services missed that were scheduled using your Customer ID Number and were not cancelled within 24 hours before the appointment will be charged to your credit card.
How far in advance can I schedule an appointment?
The Online Scheduling System will allow you to schedule appointment ahead two years into the future. Due to schedule changes and adjustments, we encourage you to limit your appointments to 6 months in advance. We cannot guarantee any appointments scheduled beyond that time.
Can I change my Online Scheduling System password?
Yes, we recommend that you change your password periodically. To change your password, please contact us at info@michaelchristopher.com.
